Certified EQ and DISC Behavioural Practitioner – Building Team Cohesion
The intent of this 2-day workshop is to equip leaders, HR professionals and Coaches with the skills and (EQ & DISC) tools needed to enhance team dynamics, foster collaboration, and drive organisational success. This course is eligible for SkillsFuture Singapore (SSG) WSQ Funding for participants who are Singapore Citizen or Permanent Resident.
This course is designed to equip Leaders, HR professionals and Coaches with the skills and tools needed to enhance team dynamics, foster collaboration, and drive organisational success. By integrating Emotional Intelligence (EQ) and DISC behavioural assessments into organisational development strategies, this program provides a powerful framework for diagnosing and addressing team challenges. These tools are essential for understanding individual and group behaviours, enabling leaders to create more cohesive, high-performing teams.
DISC assessments offer a structured approach to understanding behavioural styles—Dominance, Influence, Steadiness, and Conscientiousness—and how these traits influence workplace interactions. When combined with EQ, which focuses on self-awareness, empathy, emotional regulation, and social skills, organisations gain a comprehensive toolkit to address both behavioural tendencies and emotional dynamics. This integration allows leaders to identify and bridge gaps in communication, resolve conflicts effectively, and align team members toward shared goals.
By integrating DISC and EQ into organisational development strategies, this course empowers participants to diagnose team dysfunctions, design targeted interventions, and foster a culture of trust and collaboration. These skills are critical for leaders and professionals aiming to build cohesive, high-performing teams that can adapt to the challenges of today’s dynamic workplace.
This is a blended learning course which consists of:
Pre-course self-paced eLearning session
2 days facilitated classroom session cum assessment
This course uses "DISC+Emotional Intelligence", a first-of-its-kind globally recognised and validated evaluation tool that integrates DISC and Emotional Intelligence (EQ) Assessment results. DISC+Emotional Intelligence toolprovides broader insights into communication styles, behaviours, and EQ to help organisations benefit from increased employee commitment and cooperation, more effective team building, and improved conflict prevention and resolution in the workplace.
This course equips participants with the skills to strengthen team cohesion by building trust, managing conflict, fostering commitment and accountability, and driving results. Through tools like EQ and DISC assessments, participants will identify trust gaps, enhance communication, and align team behaviours with shared goals. They will design practical interventions, such as training and coaching, to improve trust, resolve conflicts, and achieve measurable outcomes.
COURSE CURRICULUM & METHODOLOGY
There are four key topics that will be covered:
Building Trust as the Foundation of Team Cohesion
Understand and apply organisational diagnosis to build trust.
Purpose of organisational diagnosis in supporting team cohesion and trust-building
Building Trust Through the Diagnostic Process
Emotional Intelligence (EQ) in Diagnosis
Four Components of Emotional Intelligence
Application of EQ in Diagnosis
DISC Behaviours in Diagnosis
DISC Needs, Emotions & Fears
Application of DISC in Diagnosis
Managing Conflict for Effective Team Dynamics
Predict EQ and behavioural outcomes to enhance team dynamics
Types of analytics to improve team dynamics
Predict team behaviours and conflicts using EQ and DISC data
Develop Tools and Resources to Assess Team Cohesion
Developing Surveys, Assessments and Measurements
DISC Awareness in Conflict Management
Fostering Commitment and Accountability
Analyse team dynamics using EQ and DISC assessments
Commitment vs. Accountability
How EQ competencies of each DISC Styles influence Commitment and Accountability
Evaluate Team Cohesion Effectiveness through Behavioural Frameworks
Key Factors contributing to Team Cohesion
Lencioni’s Behavioural Framework
Driving Results Through Organisational Development
Design interventions to improve team cohesion and results
Developing EQ-based Interventions
Using DISC Insights for Team Interventions
Facilitate DISC Awareness conversations
Explore Assessment Tools Dashboard and AI Coach
Practical tips to facilitate client growth and learning
Our Training methodology is based on adult learning principles and hence, emphasizes on experiential learning activities, small group and class interactions as well as skills-based practices during the workshop. This methodology accelerates adult learning, retention and brings forth the application/relevance to real-life situations. Equally important, the workshop is engaging and enjoyable for the participants.
This course is also approved under International Coaching Federation, ICF Continuing Coach Education (CCE) program.
Participants will receive 20 CCE Units (Core Competencies: 14 hours and Resource Development: 6 hours).
LEARNING OUTCOMES
At the end of this program, participants will be able to:
Enhance team dynamics using EQ and DISC assessments
Understand behavioural styles and workplace interactions via DISC
Apply EQ for self-awareness, empathy, and emotional regulation
Diagnose and address team dysfunctions effectively
Build trust and manage conflict within teams
Design interventions to improve team cohesion and results
Participants will be trained to facilitate the DISC Awareness tool in one-on-one or team coaching settings. This will help clients/employees develop greater self-awareness, build stronger relationships, take greater accountability, and enhance their performance.
Participants will receive a personalised DISC Awareness report, combining EQ and DISC insights, to enhance their self-mastery skills.
TARGET AUDIENCE
Formal/Informal Leaders who engage and motivate team members to higher levels of performance. These include Business Leaders, Directors, Managers, HR Leaders and Coaches.
Participants are expected to be fluent in spoken and written English, preferably with a Diploma/Degree qualification. Ideally, participants should have at least 5 years of work experience with at least one year of supervisory/managerial experience.
COURSE FEE
Category of Participants
Singapore Citizens and Singapore Permanent Residents
Employer-sponsored and Self-sponsored Singapore Citizens aged 40 years old and above
SME-sponsored local employees (i.e. Singapore Citizens and Singapore Permanent Residents)
Funding Source Type
SkillsFuture Funding (Baseline)
SkillsFuture Mid-career Enhanced Subsidy (MCES)
SkillsFuture Enhanced Training Support for SMEs (ETSS)
Course Fee
$1,380.00
$1,380.00
$1,380.00
SkillsFuture Funding
$690.00
$966.00
$966.00
Total Nett Fee Payable
$690.00
$414.00
$414.00
Pricing Table showing Course Fee with SkillsFuture Funding Subsidy
This course is also approved under Union Training Assistance Program (UTAP). NTUC members are eligible to defray their cost of training by leveraging on UTAP funding. More information on the amount of UTAP funding that can be used are found under Using UTAP to Upskill and NTUC UTAP Portal.
Note:
All pricing are in Singapore Dollars. Course Fee stated is per participant price and subjected to change.
BP Coach Training Pte Ltd is a non-GST registered company and a Nett Fee Approved Training Organisation (ATO).
SME is defined as:-
Organisation registered or incorporated in Singapore AND
Employment size of not more than 200 OR with annual sales turnover of not more than $100 million
SSG refers to SkillsFuture Singapore.
Employers may claim Absentee Payroll Funding. Please note that the organisation sponsoring employees for training must have an SkillsFuture for Business account setup and approved by SSG, to be eligible for the training grant subsidy and absentee payroll funding.
For the purpose of funding validation, all nett fee payment for employer-sponsored participants must be in the form of company issued cheques or through bank transfer from the sponsored company.
Self-sponsored individuals may pay their nett fee via SkillsFuture Credit or other payment options accepted by BP Coach Training.
This course is aligned to WSQ Skills Framework. Participants will receive a Statement of Attainment (SOA) issued by SSG.
"The Certified EQ and DISC Behavioural Practitioner programme by BP Coach Training was an exceptionally well‑designed and impactful experience. The course thoughtfully integrates Emotional Intelligence and DISC frameworks, making complex behavioural concepts practical, relevant, and immediately applicable to real workplace situations. I especially valued the balance between theory, self‑reflection, and hands‑on practice, as well as the skilled facilitation that created a safe and engaging learning environment. This programme has deepened my understanding of individual and team behaviours and equipped me with practical tools to build stronger, more cohesive teams. I would highly recommend this course to leaders, coaches, and practitioners looking to enhance collaboration and team effectiveness." Eunice L. Senior Asst Director, Singapore Management University
"For the Certified EQ and DISC Behavioural Practitioner course, I found it especially useful that it goes beyond theory. It covers how to apply DISC and EQ in real situations, including how to identify behavioural patterns, and introduces practical methods and interventions that can be used immediately at work. Overall, the course is structured in a way that helps translate concepts into actual practice, which is where the real value is." Benny C. Managing Director, Firefly Photography Pte. Ltd.
"I attended the EQ and DISC Behavioural Practitioner course conducted by BP Coach earlier, and it was truly eye-opening for me. I learned how the application of EQ, coupled with DISC profiling, can be incredibly useful and practical, especially in today’s VUCA work environment. In fact, I found that the course not only equips business leaders with the necessary skills to create a more harmonious workplace, but is also highly relevant to and valuable for our own personal development. Without hesitation, I would strongly recommend this truly engaging course to anyone for self-improvement, whether at a professional or personal level."Francis S. Head of HR cum Regional HR BP, Idemitsu Asia Pacific
"I highly recommend BP Coach Training’s Certified EQ and DISC Behavioural Practitioner program. Laurence and Eng Neo provide practical tools to diagnose team dynamics and improve leadership effectiveness. By applying concepts such as the Platinum Rule and building vulnerability-based trust, we help teams engage in more open, constructive discussions and achieve stronger results. At TalentEdge Performance (TEP), this framework strengthens our work with SMEs and PMEs by helping us identify behavioural gaps, improve communication, and manage conflict more effectively. It provides a structured, data-informed approach to guide leaders and improve team performance." CK Pan, Managing Partner, TalentEdge Performance
"The workshop showed how EQ enriches the DISC framework by adding emotional awareness to behavioural understanding. This combination enables more empathetic communication, better management of differences and stronger team cohesion in day-to-day leadership interactions." Tan CK. Head, Operational Risk Management, Maybank
Register online by clicking the REGISTER button above on your preferred training dates. (For mobile devices, please click on the small arrow button next to the preferred date to see the Register button).
By integrating DISC and EQ into organisational development strategies, this course empowers participants to diagnose team dysfunctions, design targeted interventions, and foster a culture of trust and collaboration. These skills are critical for leaders and professionals aiming to build cohesive, high-performing teams that can adapt to the challenges of today’s dynamic workplace.
There are four key topics that will be covered:
This course is also approved under International Coaching Federation, ICF Continuing Coach Education (CCE) program.
At the end of this program, participants will be able to: