Coaching for Performance and Capability Development 2.0 (WSQ)


This workshop has been contextualised to equip Leaders with the fundamental coaching skills to develop and enhance employees’ performance and potential. This course is eligible for SkillsFuture Singapore (SSG) WSQ Funding for participants who are Singapore Citizen or Permanent Resident.

Sold out

2 days, 09:00 AM - 06:00 PM

M Hotel - Singapore

Presented by Laurence TAN, Eng Neo CHONG
  • $880.00 excl.
Event is fullJoin waiting list
Sold out

2 days, 09:00 AM - 06:00 PM

M Hotel - Singapore

Presented by Laurence TAN, Eng Neo CHONG
  • $880.00 excl.
Event is fullJoin waiting list

2 days, 09:00 AM - 06:00 PM

M Hotel - Singapore

Session information


Day 1 AM
09:00 - 13:00
4 hours
Day 1 PM
14:00 - 18:00
4 hours
Day 2 AM
09:00 - 13:00
4 hours
Day 2 PM
14:00 - 18:00
4 hours
Presented by Laurence TAN, Eng Neo CHONG
  • $880.00 excl.
Register6 places remaining


Coaching staff for growth, development and higher performance have become one of the most important leadership skills to master. Many managers are skillful in achieving results but lacks the ability to develop people. The long-term effect is de-motivated employees, vacuum in the leadership succession and poorly skilled staff with silo mentality lacking personal accountability.

Coach shaking hand with client after performance coaching sessionCoaching is not about directing, telling or advising. It is a specialized conversation technique designed to bring out the best in people; a skill that can be learnt and sharpened by managers who desire to be masterful coaches and leaders. This skill is needed even more when holding performance appraisal session where the manager help the subordinate assess their areas of strengths and growth opportunities, set performance goals and objectives, reviewing accomplishments and rewarding performance.

 This is a blended learning course which consist of:-

  • Pre-course self-paced eLearning session and
  • 2 days facilitated classroom session cum assessment

Unlike other similar courses in the market where the focus is on managing systems and processes, this course emphasizes on the leadership soft skills of coaching.  It is important for leaders to be able to lead people, by engaging, motivating, facilitating self-discovery and change through the coaching approach rather than managing people through systems and processes.



The objective of this course is to equip the learner with the fundamental coaching knowledge and skills to develop and enhance employees’ performance and potential.  Learners will be familiarized with the latest industry skills requirements and apply their coaching skills to develop learning and development plans that are aligned to their organisation objectives.  The ultimate goal is to achieve the organisation goals, develop people to be future-ready and retain good talent.



  • To apply coaching skills and techniques to enhance team performance
    • Coaching Principles and Mindset to enhance team performance
      • Distinction between the various Leadership Helping Skills
      • Benefits of Leader as a Coach and Impact to Organisation
      • Importance of Mindset shift
    • Building Trust for Effective Coaching
      • Competency vs Character Trust
      • Applying SCARF and EARN models to Build Trust
    • The Art of Powerful Questioning
      • ORID Question Structures
      • Designing Powerful Questions to create self-awareness, challenge paradigms and stretch the potential
    • The Power of Active Listening
      • Discover the behaviours and techniques for Active Listening
      • Strengths-spotting Technique
      • Barriers to Listening
    • Coaching Goals and Process
      • Establishing Coaching Agreement
      • T-GROW Coaching process
  • To develop capabilities of team that are aligned to organisation strategies and needs
    • Analyse team capabilities 
      • Alignment to organization strategies and needs
      • Training Needs Analysis
    • Develop learning and development plan
      • Market trends in Skills Requirements
      • Learning strategies
  • To facilitate learning and change within the team
    • Creating awareness for change
      • Barriers to learning and change
      • Doing, Being and Thinking Actions
    • Designing Actions to facilitate learning
      • Resources and Support structures
    • Continuing Professional Development for self-development
      • 3C's Framework

Our Training methodology is based on Adult learning principles and hence, emphasizes on experiential learning activities, small group and class interactions as well as skills-based practices during the workshop.  This methodology accelerates adult learning, retention and brings forth the application/relevance to real-life situations.  Equally important, the workshop is engaging and enjoyable for the participants.

The content of this “Coaching for Performance and Capability Development” workshop is based on the Core Coaching Competencies outlined by the International Coaching Federation (ICF), which is a global organisation that sets the standards and guidelines for the coaching community.  Our facilitators are ICF certified coaches with more than twenty years of senior leadership experience.

ICF CCE Continuing Coach Education LogoThis course is approved under ICF Continuing Coach Education (CCE) program.  Participants will receive 20 CCE Units (Core Competencies: 15.5 hours and Resource Development: 4.5 hours).  ICF CCEU programs are for the purpose of ICF credential renewals or for participants interested to acquire their ICF coach certification through the portfolio path.



Team fist bumps after an enhanced performanceAt the end of this program, participants will be able to:

  • Apply Leadership Coaching knowledge, skills, tools and techniques to enhance employees’ performance
  • Communicate effectively with team members
  • Motivate employees to make positive changes
  • Conduct effective performance conversation
  • Develop talent and skills
  • Build trust and strong relationships with employees and others



Formal/Informal Leaders who motivate team members to higher levels of performance and develop talent in others.

Participants are expected to be fluent in spoken and written English, preferably with a Diploma/Degree qualification.  Ideally, participants should have at least 5 years of work experience with at least one year of supervisory/managerial experience.


WSQ Course Fee with SSG Funding for Singaporean and Singapore Permanent Resident

*Pricing shown after SSG Funding are for courses commencing from 1 Jan 2022. See SkillsFuture Funding Subsidy Changes for more details.


  • All pricing are in Singapore Dollars.  Fee stated is per participant price.  
  • BP Coach Training Pte Ltd is a non-GST registered company and a Nett Fee Approved Training Organisation (ATO).
  • SME is defined as:-
    • Organisation incorporated in Singapore with at least 30% local shareholding; AND
    • Group annual sales turnover of not more than S$100 million; OR
    • Group employment size of less than 200 employees
  • SSG refers to SkillsFuture Singapore.  
  • Employers may claim Absentee Payroll Funding.  Please refer to SkillsFuture Singapore website at Funding Support for Employers for more details.
  • For the purpose of funding validation, all nett fee payment for employer-sponsored participants must be in the form of company issued cheques or through bank transfer from the sponsored company.
  • Self-sponsored individuals may pay their nett fee via SkillsFuture Credit or other payment options accepted by BP Coach Training.  
  • This course is aligned to WSQ Leadership & People Development LPM-DEV-401C-0 Develop Team Leaders through Capability Development and Coaching (WSQ LPM Enable People).  No further WSQ training grant will be allowed if participant has already claimed the funding for this course from another approved training organisation (ATO). 
  • SSG Course Reference No: TGS-2019504357
  • Please refer to the Terms & Conditions for more details. 



“The two-day course is one of the best training courses I had ever attended. I had learned so much in the two days and will do my best to consciously apply those skills!” Singapore Dai-Ichi participant

"The programme has been well designed. I am glad I came as I have learned a lot from the experienced facilitators." CapitaLand participant

"Laurence and Eng Neo are very good trainers. They engaged me with interesting concepts and shared their coaching experiences. What I learnt  most was their feedback on our role play and how they dealt with all our questions. I want to attend their other courses and learn more from the masters." Oil & Gas industry participant

"I can see how the power of effective coaching inspires greater performance and potential in a team and organization. Throughout the workshop, I felt engaged, motivated and excited about my role as an effective coach. It was indeed an enjoyable and valuable experience" Healthcare Industry participant

“Well done, Interaction was good, Good mix of theory, Practical sharing, Role play, Mindset shift“ Deloitte participant

"Eng Neo and Laurence bring with them a rich depth of knowledge, methods and experiences, which makes this particular course uniquely different from other coaching courses." RMIT University participant

“A thoroughly rewarding and stimulating course, facilitated by two experienced trainers, Laurence and Eng Neo, made even more interesting and insightful by a diverse group of professionals with a multitude of experiences.  The approach of linking frameworks with hands-on practices and sharing is particularly useful in true and actual learning.  Thank you and continue to inspire other aspiring coaches with innovative and creative examples and case studies.” Sports Management participant

Good materials and use of different tools and techniques to deliver the training. ” PetroChina participant

"I like the activities which allowed all participants to interact and put into use whatever we’ve learned.  Laurence and Eng Neo are very effective as Trainers and Coaches." ICT Industry participant

"Practical hands-on sessions where we got to practice concepts and skills learnt as well as interaction with the other group members! Interaction with instructors was also good." Singapore-MIT Alliance for Research and Technology (SMART) participant

“The coaching was taught in a very clear, concise manner in a very structured approach. Most importantly, there were a lot of role plays to put our coaching to good use. Well Done!! Thank you Laurence and Eng Neo!” SH Integrated Services participant

“Great workshop. Well organised workshop with mixed classroom format — pre-workshop reading materials, interactive workshop, and post-workshop submission to cement the learning.  Very helpful and knowledgeable facilitators.” Learning & Development lead, Electronics industry

“Enforces self-discovery and awareness for both the Coach and Coachee” ISCA participant

“Excellent trainers with solid coaching skills and experience. Patient, insightful and perceptive.” Investment Consultancy participant

"The content were relevant and interesting. A course I will strongly recommend for aspiring leaders who want to be a better version of themselves." Property Consultancy participant


Register online by clicking the REGISTER button above on your preferred training dates. (Please click on the small arrow button next to the preferred date to see the Register button).

Alternatively, download the registration form and email to us.